Crowding Out

I spend a fair amount of time every day looking at innovations within the EdTech market space. Seeing what other entrepreneurs in the space are working on is exciting; plus it forces me to think about my product and how we can innovate. Lately I’ve been talking...

Customers Vs. Users

Are you a user or a customer? When I go to a restaurant and order a meal I’m their customer. I’m trading my dollars for a service that they are happy to provide me. I’m also their user since I’m the one consuming the food. When I’m...
The upcoming architectural revolution

The upcoming architectural revolution

As I wander around the streets of New York I can’t help but to stop and enjoy the intricacies of the pre war buildings. They’re just beautiful. Craftsman labored to create stunning architectural details. They were artists. Modern buildings have their own...

Uber’s UX Fail.

Humans are lazy. We don’t like to wait, and we don’t like to repeat the same actions over and over. Last week I was taking an Uber home and wanted to get a fare estimate, and their UX pissed me off. I had to keep toggling back and forth to compare fares between the...